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How to send or schedule an SMS campaign?

In order to send your SMS campaign, click on the "Finalize the campaign" button on the "Test and send" screen.

You will then have the choice between 2 modes of sending: immediate sending or scheduled sending.

Immediate sending

 

Your campaign will be sent immediately.

Unless your account includes automatic validation, the campaign will be sent to our servers to be moderated.

The different phases of your sending process:

The validation process
Your campaign is waiting for validation by our moderation team. Moderation is done 24 hours a day, 7 days a week. You can submit one version of a campaign at a time. You must wait for the validation of your first sending to submit a second one. If you want to make a last modification before the final sending, you can click on "Cancel sending" tobe able to edit it and send it.

x% Completed
Your campaign is validated and is being sent. The percentage, updated approximately every 5 minutes, shows you the routing status of your campaign. The state of the sending can stagnate a few hours before reaching 100%: the remaining percentages are recipients that the platform tries to sent to several times. In a period of approximately 48 hours following the dispatch, the 100% will be reached when the platform has definitively considered the remainig recipients to be bounces.

Refused
Generally, the refusal of a campaign is related either to a technical problem in the reception of your campaign, or to a breach of the Code of Conduct (problem in the contents of your message in particular). Please edit your campaign and submit a new version.

 

Scheduled sending

It's up to you to decide which date and time you want to send your SMS campaign.

You can also select a time zone for reference if your recipients are abroad to avoid having to calculate your time of sending with a time difference.

Once you have scheduled your day and time of sending, you're all set. Mailify will take care of sending your campaign on the selected day and time.

Warning: A sheduled campaign requires a sufficient amount of credits on the chosen date of sending. If this is not the case, Mailify Sunrise will warn you that your credit balance is insufficient, you will have to reload your account to finaliza the sending of your campaign.

Whether it is an immediate or scheduled sending, Mailify will always ask you to confirm the sending of your campaign.

 

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