Have you used all the credits included in your subscription? You need to send a campaign before renewing?
Do not panic, it is possible to top up your credit balance on an ad-hoc basis thanks to the extra packs.
Go to the Mailify Sunrise app (app.mailify.com) and then in your account settings.
In the menu "Account" click on the submenu "Offers".
Click on the option "Order add-on packs".
You will then have the option of chosing the amount of extra credits you want to purchase.
The purchase of an extra pack does not change your subscription. You receive extra credits immediately after placing your order. These are valid until the end of your subscription and are renewed from one subscription to the other if they are not spent.
The amount of extra packs is tailored to the volume of credits in your initial your subscription.
Here are the different amounts of credits you can order according to your subscription:
| Volume of your subscription | Extra packs available |
| 5 000 credits/month O 60 000 credits/year | 1 000 - 2 500 - 5 000 - 10 000 credits |
| 10 000 credits/month O 120 000 credits/year | 5 000 - 10 000 - 25 000 - 50 000 credits |
| 25 000 credits/month O 300 000 credits/year | 5 000 - 10 000 - 25 000 - 50 000 - 100 000 credits |
| 50 000 credits/month O 600 000 credits/year | 10 000 - 25 000 - 50 000 - 100 000 credits |
| 100 000 credits/month O 1 200 000 credits/year | 10 000 - 25 000 - 50 000 - 100 000 credits |
Need more information regarding extra packs? Our team will answer any questions at +1 646 867 2537.