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Sarbacane Chat

Sarbacane Chat

Interact with your website visitors

Sarbacane Chat is a conversational marketing solution that allows you to stay in touch with your visitors and manage all of your communications from a single tool: omnichannel messaging (live chat and chatbot), knowledge base. Automate and contextualize your contacts with our conversation scenarios for an optimal user experience.

Try for free for 30 days - No credit card required

Sarbacane Chat

Sarbacane Chat features a comprehensive range of functionalities:

Unified and multichannel inbox

Unified and multichannel inbox

Chatbot

Chatbot

Conversation scenarios

Conversation scenarios

Integration with Sarbacane Campaigns

Integration with Sarbacane Campaigns

Contextual engagement

Contextual engagement

Satisfaction surveys

Satisfaction surveys

Simultaneous translation

Simultaneous translation

Hosted knowledge base

Hosted knowledge base

Advanced team management

Advanced team management

Contextual engagement Conversation scenarios Contact forms Online appointment scheduling

Turn your visitors
into customers with chatbots and real-time conversations

  • Contextual engagement

    With our automated communications, engage your visitors based on their browsing behavior and journey.

  • Conversation scenarios

    Trigger the right scenario at the right time and to the right person to capture their attention and address their needs.

  • Contact forms

    Create contact forms to capture qualified leads when your teams are not online.

  • Qualify Your Visitors

    Use Chat Bubble to Prequalify Visitors on Your Website with Targeted Questions

Interconnection with your marketing tools Unified conversational experience Proactive engagement

Engage and retain your customers throughout their journey

  • Interconnection with your marketing tools

    Connect Sarbacane Chat with Sarbacane Campaigns and all your marketing tools to precisely target your customers based on their profile.

  • Unified conversational experience

    Offer your customers the ability to reach you on all your digital touchpoints: website, mobile app, social networks, emails...

  • Proactive engagement

    Proactively reach out to your customers by sending outbound messages when their behavior warrants it.

Chatbot assistance Live chat Help center Satisfaction surveys

Assist your customers when they need it

  • Chatbot assistance

    Allow your customers to interact with your chatbot when your teams are not available to find answers to their questions.

  • Live chat

    Add your support team to Sarbacane Chat to offer your customers a new communication channel with your company and address issues with traditional channels.

  • Help center

    Import, create, or host your knowledge base on Sarbacane Chat to redirect your visitors to relevant content.

  • Satisfaction surveys

    Create and send satisfaction surveys to gather feedback from your users.

Find out more...

Sarbacane Chat is an integral part of an all-in-one marketing software that gives you access to many other features. Transactional messages, forms, questionnaires, surveys, landing pages, email prospection, chatbot, livechat, CRM – learn more about all the complementary modules of our marketing suite to optimize your cross-channel digital communication.

Wheel of applications of the Sarbacane suite