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Setting up your domain to customize the sender and tracking links

With Mailify, you can personalize your domain name as a sender as well as tracking URLS with your own domain name. This means that others will be unable to use the same domain as it is unique to you.



Why should you personalize your own domain name?



Personalizing the domain name as a sender and tracking URLs makes it possible to optimize the efficiency of your campaigns and control your reputation. Default domain names used to send and track emails neither fit your company nor your operations. They are used by all Mailify users. Such domain names may appear suspicious to your recipients as well as anti-spam filters.



How to set up your domain in Mailify.

 

Note: If you are not technical or familiar with the control panel for the DNS zones of your domain, we recommend that you send this guide to your IT technician. Another option is to buy a personalized domain through Mailify which would be automatically configured for you to send your campaigns.

 

There are two methods of configuring the domain: By delegation and manually. If your DNS control panel allows you to add NS records, opt for the “By Delegation” tab. If not, opt for “Manually”.



Step 1: Add the records to the DNS zones of your domain.

 

Throughout these instructions, replace yourdomain.com with your own domain name, excluding the www.

Access your DNS zones control panel and add the following 3 records:

1) A TXT record:
Name:
yourdomain.com

Value:
The one that appears when you open "Settings" in Mailify, click on the "Domains" tab and on “I have my own domain and wish to use it”. Then you select “By Delegation”, write news.yourdomain.com and click “check” (make sure you select only the code between the speech marks).


2) An NS record:

Name:
news.yourdomain.com

Value:
dns.customizedurl.com


3) Another NS record:
Name:
news.yourdomain.com

Value:
dns2.customizedurl.com



Access your DNS zones control panel and add the following 5 records:


1) A TXT record:

Name:
yourdomain.com

Value:
The one that appears when you open "Settings" in Mailify, click on the "Domains" tab and on “I have my own domain and wish to use it”. Then you select “Manually”, write news.yourdomain.com and click “check” (make sure you select only the code between the speech marks).


2) Another TXT record:

Name:
mta0._domainkey.yourdomain.com

Value:
k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDm8LOXQhq/UV16zgXP/qVqwtwNdiRLGVXWdQeLsOLSC6vAnib0wWFjXq2391OwtOmLjVut1l1U8WrQZQGNXiB3wANyN86tQOs9ER2WaMXBxpqqNRU/vd498PwjWXi47Zn+uWXf2tbH2Qd41OxROvplBgrHTm5dHfG60eflSpTIdQIDAQAB


3) Another TXT record:

Name:
yourdomain.com

Value:
v=spf1 include:spf4.sbr-master.net


4) A CNAME record:

Name:
link.yourdomain.com

Value:
link.customizedurl.com


5) Another CNAME record:

Name:
img.yourdomain.com

Value:
img.customizedurl.com



If you don´t already have A and MX records in your DNS control panel, you need to add the following records as well:

6) An A record:

Name:
yourdomain.com

Value:
217.74.111.248



7) An MX record:

Name:
yourdomain.com

Value:
mx.customizedurl.com

Step 2: Adding your domain to the list of available domains in Mailify

Once you have added the records, you need to indicate to Mailify that your domain is ready to use. If you have used the by delegation method, follow these steps:

→ In the application, open the "Settings" window and go to the "Domains" tab.

→ Click on “I have my own domain and wish to use it”

→ Choose “By delegation”

→ Write news.yourdomain.com and click “Verificar”, then “Next Step” and finally “Save”.

If you have configured the domain Manually:

→ In the application, open the "Settings" window and go to the "Domains" tab.

→ Click on “I have my own domain and wish to use it.”

→ Choose “Manually”.

→ Write yourdomain.com and click “Verificar”, then “Next Step”.

→ In the first box, write “link” and in the second one “img” (without the speech marks).

→ Click “Check” and “Save”.

If the records from Step 1 have been added correctly, and the changes have been propagated (sometimes, changes in DNS zones can take between 24 and 48 hours to take effect), Mailify will confirm that the domain is now saved and ready to be used.

 

Step 3: Using the saved domain

Once the domain has been configured correctly and added to your list of available domains in Mailify, you must indicate in the campaigns that you would like this domain to be used to authenticate your emails.

If you would like to change the domain for all of your campaigns (recommended), you can set your new domain to be the default domain used:

→ In the application, open the "Settings" window and go to the "Domains" tab.

→ Under "Saved Domains", select the one you wish to use and ensure that the "Set by Default" box is checked.

 

To use your domain inside a specific campaign, follow these steps:

1. Inside your campaign, go to the “Settings” tab.

2. Where you see “Domain Name”, click “Add”.

3. Select “dedicated domain” and choose the domain you have just added from the list.

4. Click OK to confirm the changes.

 

That´s it!

 

Now your personalized domain is ready to use and all the emails that you send through Mailify will be authenticated, meaning that recipients and antispam filters will not suspect them and your emails are more likely to arrive correctly.